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HIPAA Privacy Act Rights and Responsibilities

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When it comes to your health information, you have certain rights. This section explains your  rights and some of our responsibilities to help you.

Your Information. 

Your Rights. 

Our Responsibilities. 

This notice describes how medical  

information about you may be used  

and disclosed and how you can get  

access to this information.  

Please review it carefully. 

Your Rights
Get an electronic or  paper copy of your  medical record
  • You can ask to see or get an electronic or paper copy of your medical record  and other health information we have about you. Ask us how to do this. 

  • We will provide a copy or a summary of your health information, usually  within 30 days of your request. We may charge a reasonable, cost-based fee. 

Ask us to correct your  medical record
  • You can ask us to correct health information about you that you think is  incorrect or incomplete. Ask us how to do this. 

  • We may say “no” to your request, but we’ll tell you why in writing within  60 days.

Request confidential  communications
  •  You can ask us to contact you in a specific way (for example, home or office  phone) or to send mail to a different address.  

  • We will say “yes” to all reasonable requests. 

Ask us to limit what  we use or share
  • You can ask us not to use or share certain health information for treatment,  payment, or our operations.  

  • We are not required to agree to your request, and we may say “no” if it  would affect your care. 

  • If you pay for a service or health care item out-of-pocket in full, you can  ask us not to share that information for the purpose of payment or our  operations with your health insurer.

Get a list of those with  whom we’ve shared  information
  • We will say “yes” unless a law requires us to share that information. 

  • You can ask for a list (accounting) of the times we’ve shared your health  information for six years prior to the date you ask, who we shared it with,  and why. 

  • We will include all the disclosures except for those about treatment,  payment, and health care operations, and certain other disclosures (such as  any you asked us to make). We’ll provide one accounting a year for free but  will charge a reasonable, cost-based fee if you ask for another one within  12 months.  

Get a copy of this  
privacy notice
  •  You can ask for a paper copy of this notice at any time, even if you have  agreed to receive the notice electronically. We will provide you with a paper  copy promptly.

Choose someone  
to act for you
  • If you have given someone medical power of attorney or if someone is your  legal guardian, that person can exercise your rights and make choices about  your health information. 

  • We will make sure the person has this authority and can act for you before  we take any action.

File a complaint if  
you feel your rights  are violated
  •  You can complain if you feel we have violated your rights

  • You can file a complaint with the U.S. Department of Health and Human  Services Office for Civil Rights by sending a letter to 200 Independence  Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting 

  • We will not retaliate against you for filing a complaint.

Your choices
For certain health information, you can tell us your choices about what we share.

If you  have a clear preference for how we share your information in the situations described below, talk to us. Tell  us what you want us to do, and we will follow your instructions.  

In these cases, you have both the right and choice  to tell us to:
  • Share information with your family, close friends, or others involved in  your care

  • Share information in a disaster relief situation 

  • Include your information in a hospital directory 

  • Contact you for fundraising efforts 

If you are not able to tell us your preference, for example if you are  unconscious, we may go ahead and share your information if we believe it is  in your best interest. We may also share your information when needed to  lessen a serious and imminent threat to health or safety. 

In these cases we never share your information  unless you give us  written permission: 
  • Marketing purposes 

  • Sale of your information 

  • Most sharing of psychotherapy notes

In the case of fundraising:
  • We may contact you for fundraising efforts, but you can tell us not to  contact you again.

Our Uses and Disclosures
How do we typically use or share your health information?

We typically use or share your health  information in the following ways. 

Treat you
  •  We can use your health information and  share it with other professionals who are treating you

Example:  A doctor treating you  for an injury asks another doctor  about your overall health condition. 

Run our  
  • We can use and share your health information  to run our practice, improve your care,  and contact you when necessary.

Example:  We use health information  about you to manage your treatment  and services.

Bill for your  services
  • We can use and share your health information  to bill and get payment from health plans or  other entities.

Example:  We give information  about you to your health insurance  plan so it will pay for your services.


Your privacy is very important to us.


At Authentic Hand Therapy, LLC we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)

  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

  • We don’t store personal information on our servers unless required for the on-going operation of our site.


Authentic Hand Therapy, LLC (“Authentic Hand Therapy”) operates several websites including It is Authentic Hand Therapy’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Authentic Hand Therapy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Authentic Hand Therapy’s purpose in collecting non-personally identifying information is to better understand how Authentic Hand Therapy’s visitors use its website. From time to time, Authentic Hand Therapy may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Authentic Hand Therapy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Authentic Hand Therapy only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Authentic Hand Therapy’s websites choose to interact with Authentic Hand Therapy  in ways that require Authentic Hand Therapy to gather personally-identifying information. The amount and type of information that Authentic Hand Therapy gathers depends on the nature of the interaction. Authentic Hand Therapy does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Authentic Hand Therapy may collect statistics about the behavior of visitors to its websites. For instance, Authentic Hand Therapy may monitor the most popular pages on the site or use spam screened by the Akismet service to help identify spam. Authentic Hand Therapy may display this information publicly or provide it to others. However, Authentic Hand Therapy does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Authentic Hand Therapy discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Authentic Hand Therapy’s behalf or to provide services available at Authentic Hand Therapy’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Authentic Hand Therapy’s websites, you consent to the transfer of such information to them. Authentic Hand Therapy will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Authentic Hand Therapy discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Authentic Hand Therapy believes in good faith that disclosure is reasonably necessary to protect the property or rights of Authentic Hand Therapy, third parties or the public at large. If you are a registered user of an Authentic Hand Therapy website and have supplied your email address, Authentic Hand Therapy may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Authentic Hand Therapy and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Authentic Hand Therapy takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Authentic Hand Therapy uses cookies to help Authentic Hand Therapy identify and track visitors, their usage of Authentic Hand Therapy website, and their website access preferences. Authentic Hand Therapy visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Authentic Hand Therapy’s websites, with the drawback that certain features of Authentic Hand Therapy’s websites may not function properly without the aid of cookies.

Business Transfers

If Authentic Hand Therapy, or substantially all of its assets were acquired, or in the unlikely event that Authentic Hand Therapy goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Authentic Hand Therapy may continue to use your personal information as set forth in this policy.


Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Authentic Hand Therapy and does not cover the use of cookies by any advertisers.


Comments and other content submitted to anti-spam services are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, Authentic Hand Therapy may change its Privacy Policy from time to time, and in Authentic Hand Therapy’s sole discretion. Authentic Hand Therapy encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by phone at 458-226-2588.

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