HIPAA Privacy Act Rights and Responsibilities
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
This notice describes how medical
information about you may be used
and disclosed and how you can get
access to this information.
Please review it carefully.
Get an electronic or paper copy of your medical record
You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you. Ask us how to do this.
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Ask us to correct your medical record
You can ask us to correct health information about you that you think is incorrect or incomplete. Ask us how to do this.
We may say “no” to your request, but we’ll tell you why in writing within 60 days.
Request confidential communications
You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
We will say “yes” to all reasonable requests.
Ask us to limit what we use or share
You can ask us not to use or share certain health information for treatment, payment, or our operations.
We are not required to agree to your request, and we may say “no” if it would affect your care.
If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
Get a list of those with whom we’ve shared information
We will say “yes” unless a law requires us to share that information.
You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Get a copy of this
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
to act for you
If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
We will make sure the person has this authority and can act for you before we take any action.
File a complaint if
you feel your rights are violated
You can complain if you feel we have violated your rights
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share.
If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
Share information with your family, close friends, or others involved in your care
Share information in a disaster relief situation
Include your information in a hospital directory
Contact you for fundraising efforts
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
In these cases we never share your information unless you give us written permission:
Sale of your information
Most sharing of psychotherapy notes
In the case of fundraising:
We may contact you for fundraising efforts, but you can tell us not to contact you again.
How do we typically use or share your health information?
We typically use or share your health information in the following ways.
We can use your health information and share it with other professionals who are treating you
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Example: We use health information about you to manage your treatment and services.
Bill for your services
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information about you to your health insurance plan so it will pay for your services.
Your privacy is very important to us.
At Authentic Hand Therapy, LLC we have a few fundamental principles that we follow:
We don’t ask you for personal information unless we truly need it. (We can’t stand services that ask you for things like your gender or income level for no apparent reason.)
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal information on our servers unless required for the on-going operation of our site.
Authentic Hand Therapy, LLC (“Authentic Hand Therapy”) operates several websites including authentichandtherapy.com. It is Authentic Hand Therapy’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, Authentic Hand Therapy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Authentic Hand Therapy’s purpose in collecting non-personally identifying information is to better understand how Authentic Hand Therapy’s visitors use its website. From time to time, Authentic Hand Therapy may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Authentic Hand Therapy also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blogs. Authentic Hand Therapy only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog commenter IP addresses are visible and disclosed to the administrators of the blog where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to Authentic Hand Therapy’s websites choose to interact with Authentic Hand Therapy in ways that require Authentic Hand Therapy to gather personally-identifying information. The amount and type of information that Authentic Hand Therapy gathers depends on the nature of the interaction. Authentic Hand Therapy does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Authentic Hand Therapy may collect statistics about the behavior of visitors to its websites. For instance, Authentic Hand Therapy may monitor the most popular pages on the list25.com site or use spam screened by the Akismet service to help identify spam. Authentic Hand Therapy may display this information publicly or provide it to others. However, Authentic Hand Therapy does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
Authentic Hand Therapy discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Authentic Hand Therapy’s behalf or to provide services available at Authentic Hand Therapy’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Authentic Hand Therapy’s websites, you consent to the transfer of such information to them. Authentic Hand Therapy will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Authentic Hand Therapy discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Authentic Hand Therapy believes in good faith that disclosure is reasonably necessary to protect the property or rights of Authentic Hand Therapy, third parties or the public at large. If you are a registered user of an Authentic Hand Therapy website and have supplied your email address, Authentic Hand Therapy may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Authentic Hand Therapy and our products. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Authentic Hand Therapy takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If Authentic Hand Therapy, or substantially all of its assets were acquired, or in the unlikely event that Authentic Hand Therapy goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Authentic Hand Therapy may continue to use your personal information as set forth in this policy.
Comments and other content submitted to anti-spam services are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by phone at 458-226-2588.